Archive for May, 2011

How to plug a pin pad into a Verifone VX510 credit card terminal

Tuesday, May 17th, 2011

Before you plug the pin pad in to the Verifone VX510 make sure that the power is unplugged.  If you do not unplug the terminal you risk blowing out the encryption on the pin pad.  You will then have to send it back to your merchant card service processor to have it re-encrypted.  This can take up to a month – so – make sure you unplug the terminal!

When you look at the bottom of the terminal you will see the power port and 3 other ports.  The pin pad plugs into the port on the far left of the terminal (see picture below for reference)  Plug it in securely and power the terminal back up!

If the pin pad is not working you may have the following issues:

- The pin pad is either not encrypted or is not encrypted for your credit card processor.

-Your credit card terminal is not programmed to have pin debit entry as an option.  Have your independent sales representative call in to support to add pin debit to the file and re-download the eVx510.

-You merchant card services account is not set up to accept pin debit.  Have your sales rep get an addendum to add pin debit card processing.

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Square Payments iphone credit card processing puts consumers and business owners at risk

Tuesday, May 17th, 2011

We get a lot of questions about  credit card processing through Iphones and Blackberries.  We do offer this service – but currently only with the option to key in the credit card number through a secure connection.  Multiple times a day we get requests for swipers that will plug directly into these devices.  More often than not we are being asked to sell a product similar to the  Square Payments credit card swiper.  Our fear has always been a lack of security involved with these types of  merchant card service transactions – and now it looks like we have been correct in not offering a product similar to Square’s.  Take a look at the link below  - From Verifone,  the largest credit card terminal manufacturer in the world, regarding security issues.

Square Payments security issues.

Are you sure you still want that cool new credit card skimmer – er – credit card swiper?

How to load paper into verifone VX510 / Omni 3730 credit card terminal

Friday, May 13th, 2011

If you are looking at the top of the Verifone vx510/ omni 3730 (Same instructions apply to the vx510le and omni 3730le)  you will see a blue paper cover.  Hit the button on the right hand side to release the cover and open up the lid.

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Then drop the roll of paper into the credit card terminal so the paper rolls out from the bottom towards the front of the machine.  Make sure you are using the correct size paper.  Most Verifone terminals us 2 and 1/4″ wide by 85′ long thermal paper.

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Then close the paper lid.  Mke sure to peel off about 10″ of the roll before you try processing credit cards.  The first part of the roll is usually not able to print well.

IMG_1127Now you are all set to run credit card transactions on your Verifone vx510 / omni 3730!  If you would like to learn more about merchant services or verifone credit card terminals follow the link!

How to plug in a Verifone VX510 / Omni 3730 credit card terminal

Friday, May 13th, 2011

This is the Verifone Vx510 / omni 3730.  (these instructions will be the same for the Vx510le and omni 3730le)

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In order to get this terminal working for your merchant card services the first thing you need to do is plug in the phone line.  If you look at the bottom of the terminal you will see  3 ports on the back.  You will want to plug the phone line into the far left port.

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Next you will plug the power cord into the bottom.  The power jack is on the bottom on the far right of the terminal.

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Thats all there is to it!  The VX510 should now be plugged in and ready to run cards!  If you would like to learn more about merchant services or Verifone terminals just follow the link!